Privacy Policy

Last updated: August 13, 2026

Introduction

This Privacy Policy describes how metiltralc collects, uses, and protects information when you visit our website or engage with our services. We are committed to protecting your privacy and handling your data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

When you interact with our website or services, we may collect the following types of information:

• Personal Information: When you submit an inquiry form, we collect your name, email address, and any other information you voluntarily provide in your message.
• Technical Information: We automatically collect information about your device, browser type, IP address, and how you interact with our website through cookies and similar technologies.
• Research Inquiry Details: Information related to your research needs, service preferences, and consultation requirements.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide requested services
• To communicate with you about research consultations and project details
• To improve our website functionality and user experience
• To analyze website traffic and usage patterns
• To comply with legal obligations and protect our legal rights

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: When you submit information through our forms, you provide consent for us to process that data for the stated purposes.
• Legitimate Interests: We process certain data to improve our services and website functionality, which represents our legitimate business interests.
• Contractual Necessity: Processing is necessary to fulfill service requests and contractual obligations.

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist us in operating our website and delivering services, subject to confidentiality obligations
• When required by law or to protect our legal rights
• With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

Under UK data protection laws, you have the following rights:

• The right to access your personal data
• The right to rectify inaccurate or incomplete data
• The right to erasure of your data in certain circumstances
• The right to restrict processing of your data
• The right to data portability
• The right to object to processing based on legitimate interests
• The right to withdraw consent at any time

To exercise any of these rights, please contact us at [email protected].

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Research inquiry data is typically retained for up to three years unless a longer retention period is required by law or ongoing business relationships.

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. For detailed information about our cookie practices, please refer to our Cookies Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Address: 47 Kensington Gardens, London W2 4DU, United Kingdom